Samsung Pay

Digital Wallets

A digital wallet from Samsung

Samsung Pay is a mobile payment service that works almost anywhere you can swipe or tap your First Security Visa® debit card.* Each transaction uses a random token instead of your card number, which means your actual information isn’t shared when you shop and your details stay safe. 

Samsung Pay lets you:

  • Enjoy the things you love about your First Security Visa® debit card on your favorite device
  • Use it almost anywhere you can swipe or tap your First Security Visa® debit card*
  • Count on security and control with fingerprint technology

Samsung Pay is accepted at many places you may already shop, and the number of participating merchants is growing, including grocery stores, restaurants, hotels and more!

How Samsung Pay works

Samsung Pay is available on the Samsung Galaxy S6, S6 edge, S6 edge+, S6 active and Note5. Here’s how to use it:

  1. Swipe up from the bottom of your screen to launch the app.
  2. Secure your transaction with fingerprint authentication.
  3. Hover your device close to the card reader, about ½ inch over where you’d usually swipe or tap your card.
  4. A gentle vibration will let you know payment is being transmitted, and the card reader or cashier will confirm the payment is complete.

Samsung Pay FAQ

What should I do if my device is lost or stolen?

Your payment information is not accessible without your fingerprint or Samsung Pay PIN. For added security, the Samsung Find My Mobile service can remotely lock or erase your payment cards in Samsung Pay.

Alternatively, you can choose to erase your entire device and/or removable storage. When you lock Samsung Pay using Find My Mobile, all payments will be disabled on the device. For additional security, Samsung Pay will request the card issuer to suspend any transactions made from the device.

If you locate your device, you can quickly unlock your cards by authenticating your identity by scanning your fingerprint or entering your Samsung Pay PIN.

Can I use the same payment card with more than one device using Samsung Pay?

There are no restrictions on adding the same payment card to multiple devices. For example, if you and your spouse share a credit card, you can add the card to both devices. The total number of devices you can add the same card to may vary by the card issuer. For additional information, contact the card issuer.

Gift cards, however, can be added to only one Samsung Pay account.

How do I set up Samsung Pay?

Download and install Samsung Pay:

  1. From the Home screen, touch “Apps.”
  2. Touch “Samsung Pay.”
  3. Touch “Install” to download necessary files.
  4. If there are updates to the built-in application, touch “Install.”
  5. Touch “Open” to start using Samsung Pay.

Set up Samsung Pay:

  1. From the Home screen, touch “Apps.”
  2. Touch “Samsung Pay.”
  3. The first time you open Samsung Pay, a short introduction video will play.
  4. Your Samsung account will be automatically linked to Samsung Pay. Touch “Start” to continue.
  5. Touch “Use Fingerprint” to assign your fingerprint as the verification method. If you have not registered your fingerprint on the device, you will be given the chance to add a fingerprint. We will walk you through adding a fingerprint for the first time.
  6. If you have a secure lock on your device other than a fingerprint, enter the password, PIN or pattern.
  7. Place your finger on the Home key and then lift it off once you feel a vibration. Repeat until you have reached 100%. To ensure your whole fingerprint is recorded, move your finger slightly each time you touch the key.
  8. Scan the fingerprint you just registered for verification.
  9. Create a Samsung Pay PIN for payment authentication and application protection.
  10. Re-enter the PIN to confirm.
  11. You are now ready to add your payment cards and use Samsung Pay.

Add a payment card in Samsung Pay:

  1. From the Home screen, touch “Apps.”
  2. Touch “Samsung Pay.”
  3. Touch “Add” or, if this is the first payment card being added, touch “Add a credit card or debit card.”
  4. Align your card inside the frame to automatically detect the card number and expiration date.
  5. Enter the remaining information and touch “next.”
  6. Review the terms and conditions and then touch “Agree to All.”
  7. If necessary, select a method to authenticate your identity using a one-time password.
  8. Enter the password and touch “submit.”
  9. Use your finger or a stylus to enter your signature and touch “save.”
  10. Touch “done” to complete the process.
  11. After your card is added to Samsung Pay, it will be verified by the payment card network (i.e. Visa, MasterCard or American Express) and the card issuer (i.e. Bank of America, Citibank or U.S. Bank). On average, verification will take approximately 5–10 minutes. During that time, you will be unable to use your card in Samsung Pay. (Some card holders may be required to call in to verify their debit card information)
  12. After the card is verified, it can be used immediately to make a purchase.

How do I make a payment with Samsung Pay?

You can quickly open Samsung Pay from the Home screen, Apps menu, or lock screen, even if the display is dark or off.

  1. Swipe from the bottom of the screen to the top to access your payment cards.
  2. If necessary, swipe to the left or right to access the desired card.
  3. Place your finger on the Home key to verify your identity. If you are using your Samsung Pay PIN, touch PIN and enter your four-digit code.
  4. Place the back of your device against the card or NFC reader on the payment terminal.
  5. If necessary, complete the transaction on the payment terminal. For example, if you are using a debit card, you are still required to enter your Personal Identification Number (PIN). Some merchants/terminals may prompt you to verify the total charges are correct, while other will require a signature.

How many payment cards can I add in Samsung Pay?

A total of 10 payment cards can be added to Samsung Pay. These include credit cards, debit cards and private-label credit cards (for example, store credit cards). There is no limit to the number of gift cards that can be added to Samsung Pay.

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