We are currently experiencing issues with incoming and outgoing phone calls, which may result in poor connection quality or difficulty reaching our team.

We are actively working with our service provider to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. If you need immediate assistance, please visit one of our locations or send us a message through online banking.

Charles City

Locations & Hours

Contact

Address:

809 Clark St.
Charles City, IA 50616
View Map and Get Directions

ATM Access Available

Phone: 641-228-2343
Fax: 641-228-2318

Hours

Lobby:

Charles City Lobby for mobile device users
Monday – Thursday8:30 a.m. to 4:00 p.m.
Friday8:30 a.m. to 5:00 p.m.

Drive-Up Video Banking:

Charles City Drive-Up Video Banking for mobile device users
Monday - Friday7:00 a.m. to 6:00 p.m.
Saturday8:00 a.m. to 1:00 p.m.
A photo of our Charles City location

Serving the Charles City community since 1903

Since day one, First Security has delivered expert, forward-thinking financial services with personalized customer care. While we’ve grown and expanded across North Central Iowa, our values remain unchanged. We offer the best of both worlds—innovative solutions like a megabank, with the personal service only a community bank can provide.

Serving You at This Location

While these profiles showcase just part of our team, there are many more employees dedicated to serving our customers - whether it's behind the Teller counter or behind-the-scenes.

Caysie Christensen
Caysie Christensen Video Banking Supervisor
Lyndsay Clark
Lyndsay Clark Senior Vice President Retail Banking Manager Charles City 641-257-1272 Email Lyndsay
Chris Corcoran
Chris Corcoran Vice President Senior Ag/Commercial Lender Charles City 641-257-1282 Cell: 319-231-4700 Email Chris
Courtney DeGroote
Courtney DeGroote Lead Teller Charles City 641-228-2343 Email Courtney
Malorie  Deverell
Malorie Deverell Video Banker
Ashley Engels
Ashley Engels Retail Lending Specialist 641-257-1214 Email Ashley NMLS ID: 2754431
Randy Hassman
Randy Hassman Chief Operating Officer Charles City 641-257-1342 Email Randy
Kurt Herbrechtsmeyer
Kurt Herbrechtsmeyer Chairman of the Board Charles City 641-257-1238 Email Kurt
Andria Hillegas
Andria Hillegas Assistant Vice President Ag/Commercial Lender Charles City 641-257-1257 Cell: 641-426-6953 Email Andria
Deanne Jakoubek
Deanne Jakoubek Video Banker
Selena Jensen
Selena Jensen Retail Advisor Supervisor Charles City 641-257-1295 Email Selena NMLS ID: 1805726
Darcy Knecht
Darcy Knecht Teller Supervisor Charles City 641-228-2343 Email Darcy
Brad Miller
Brad Miller President & CEO Charles City 641-257-1237 Email Brad
Drew Mitchell
Drew Mitchell Assistant Vice President Ag/Commercial Lender Charles City 641-257-1223 Cell: 641-426-6293 Email Drew
Kim Schlader
Kim D. Schlader Vice President/Retail Lending Manager 641-257-1249 Email Kim NMLS ID: 458515
Lacy Schoenfeldt
Lacy Schoenfeldt Retail Lender 641-257-1216 Email Lacy NMLS ID: 2087672
Scott Smits
Scott A. Smits Chief Lending Officer Charles City 641-257-1232 Email Scott
Makayla Stambaugh
Makayla Stambaugh Ag/Commercial Loan Specialist Charles City 641-257-1213 Email Makayla
Amy Wilson
Amy Wilson Vice President Operations Manager Charles City 641-228-2343 Email Amy
Heidi Worrall
Heidi Worrall Chief Administrative Officer Charles City 641-257-1211 Email Heidi
Some content requires Adobe Acrobat Reader to view.