We are currently experiencing issues with incoming and outgoing phone calls, which may result in poor connection quality or difficulty reaching our team.

We are actively working with our service provider to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. If you need immediate assistance, please visit one of our locations or send us a message through online banking.

Weather Conditions Cause Temporary Closures

In order to keep our customers and staff safe during increasingly dangerous winter conditions, First Security offices in Manly and Rockwell will not open today, December 23rd.

Other locations have opened with shortened hours:

  • Thornton Lobby: 8:30 am - 12:00 pm
  • All Other Lobbies: 8:30 am - 1:00 pm
  • Service Center (call 1.800.272.0159): 8:00 am - 1:00 pm
  • Charles City Drive-Up Window: 8:00 am - 1:00 pm
  • Hampton Drive-Up Window: 8:30 am - 1:00 pm
  • Video Banking: 8:00 am - 1:00 pm

Video Banking capabilities and locations are listed here. Unfortunately, Video Banking technology has malfunctioned during extreme weather temperatures in the past. Although we hope this will not happen, we want to assure you that any malfunctioning is not related to your debit card or bank accounts.

Remember that online banking and mobile banking, including mobile deposit, are the safest banking options during hazardous weather.

As a reminder, First Security is closed December 24th - December 26th in observance of Christmas. 

We hope you all stay safe and are able to enjoy the holiday with loved ones! 

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