Get to Know Heidi
Heidi Worrall graduated from the University of Northern Iowa and began her banking career 30 years ago, working in roles such as Teller, Teller Supervisor, Personal Banker, and Collections Agent. She eventually became First Security's Human Resources Manager, and she has now led the HR department for 25 years. In 2015, she was promoted to Senior Vice President, and in 2021, she was promoted to Chief Administrative Officer.
Over the course of her career, Heidi has completed numerous educational opportunities. She has completed the Human Resources and Advanced Human Resources programs at the Graduate School of Banking in Madison, Wisconsin, and has also achieved the prestigious Professional in Human Resources (PHR) designation.
A dedicated community volunteer, Heidi has served with Rotary, the Charles City Public Library Board of Directors, and the Civil Service Commission for the Floyd County Sheriff’s Department. Her involvement has also included the Charles City Booster Club, the I.C. Board of Education, and the Human Resource Association of North Iowa.
The Most Rewarding
The most rewarding part of my job is seeing employees have successes in their job and taking on new roles when they are interested and ready.
What I'm Doing
I love to travel with my husband as well as visit our two daughters and two granddaughters.
Something You Wouldn't
I have a degree in Elementary Education.
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