First Security values innovation. The bank embraces new ideas and approaches to doing business, and that also includes being open to change.
In 2015, a major change for First Security employees and their customers was the implementation of ITMs, otherwise known as Video Banking.
Now in 2024, traffic at First Security’s remaining two drive-up windows in Charles City and Hampton will be redirected to the bank’s Video Banking lanes. This change will be implemented on September 16th.
Read More About Drive-Up Changes Planned for September 16th, 2024